The following follow-up example is a must use if you are truly
looking to increase sales. This is tried
and used by the top sales companies in most every industry and you would be
wise to follow a system setup like this example.
1. Visitor
requests information and or a report from
your website (you capture the visitor’s name, fax, email, telephone, and
mailing address).
2. Immediate:
Email confirmation sent to prospect thanking them for requesting the information or report.
3. Same Day: Send
a “Watch Your Inbox” email. When it arrives, it tells the prospect to check his or her email
for the free report arriving tomorrow.
4. Later Same Day / Next Morning: Email the free information or free report to the prospect
5. Day 2: Free report arrives by email, along
with a special offer that expires 30 days from the initial request. (maybe free oil change or special on parts)
8. Day 12: Second email sent. This includes the free report
again and reminds them that they have a limited time to respond. Also includes
a special bonus offering for responding sooner.
9. Day 21: Second testimonial email sent. Helps overcome
another common objection and reminds them they have only a few days left to
take advantage of the offer.
10. Day 26: “Time is Running Out” email sent.
11. Day 29: “Final Notice” fax sent.
12. Day 33: Email out a “Why Didn’t You Respond” email survey.
134. Beyond: Send additional follow-up (weekly or monthly, depending on how good your information is) for 23 more months AT LEAST!
Now, this is simply a template you can use. You may need to modify
the spacing of the steps to suit your needs. But once you’ve got your
follow-ups written, you’re ready to go.
Now, you may think this is far too much follow-up but you should
not. On the other hand if the
information you send is not of interested to your lead... You may be
right. Make sure the information you
send them is informative.
When you place this type of follow-up system into your dealership
you will be increasing your phone calls, emails and walk-ins.
Be sure to use Microsoft Outlook or some other reminder to keep on track with this system. There are many Free Reminder services to use out there.
If your looking to for more ways to get ahead of your competion... AMP Solutions may just be the extra step you are looking for.
Visit www.automarketingprofits.com for more information.